Wherever work takes you, a better way to communicate needs to come, too. With Unified Communications, a full office communications suite goes wherever you go.
Our Unified Communications (UC) solution
combines a feature-rich business phone system with video conferencing, chat, contact center, file sharing, texting and more, with integrated mobile and desktop apps that allow for wherever, whenever communication. And with our UC, they are all available on one integrated, secure, reliable, and easy-to-use platform.
UC BENEFITS
INCREASED PRODUCTIVITY & COLLABORATION
Communicate and work from virtually anywhere, at anytime with integrated mobile and desktop apps. With business continuity, our UC automatically rings to all your end points with every call and in the event you don’t answer, it routes to any number you choose.
FLEXIBILITY AND EFFICIENCY
With our integrated voice and data network, ability to mix and match plans per user, and f lexible contract options, your business will run more efficiently.
HIGHLY SECURE
Triple Guard Security™ protects users and their data from any potential cyberthreats with secure datacenters, a certified security team, encryption, password management, and 2FA.
UC FEATURES
PHONE SYSTEM AND HARDWARE
Cloud-based phone service offering 100+
enterprise-grade calling features and excellent
network call quality and uptime.
System configuration and call reporting
managed from a single web-based portal
with built-in Spam Call Protection.
Variety of plug-and-play devices available,
pre-configured to cater to your business needs.
MOBILE + DESKTOP APPS
Our UC App transforms smartphones and
computers into essential collaboration tools
with calls, chats, video meetings, advanced voice
mail features, texting and presence awareness.
FILE MANAGEMENT
Seamless file access across devices with user
control, real-time backup, quick recovery,
and up to 200 GB1 per user of file storage.
MESSAGING
Real-time communication with direct, private,
and public channels for unlimited conversations,
file sharing, and more.
UC FOR TEAMS ADVANCED
For Teams users, enhance your communication
with our UC For Teams Advanced integration,
seamlessly combining UC’s advanced cloud-based
phone system with Teams’ collaboration features
for a unified, single-app experience.
AI ASSISTANT
Increase productivity using Generative AI to
access information more easily and help with daily
tasks right within the mobile and desktop app.
MEETINGS
Meet face-to-face in HD video and share your
screen for more interactive and productive
meetings with colleagues and customers.
Access to advanced features – like automatic
meeting lock, virtual backgrounds, meeting
transcriptions, and more.
CALL CENTER FEATURES
Extended capability with supervisor monitoring,
scheduled reports, extended storage, real-time
dashboard, smart greetings, customizable call
distribution, and agent wrap time.
UC ENHANCED FEATURES
CONTACT CENTER
Voice, chat, and email queues combine into a single omni-channel experience. Customizable call flows provide exceptional customer interactions.
COMPANY MESSAGING
Enable SMS (text) communication on your main or toll-free business number, giving your customers another way to engage with your business.
TOLL-FREE CALLING
Multiple toll-free numbers can share the same bucket of minutes. After the first 18 seconds, calls are metered at 6-second increments, making your buckets last longer and saving you money.
ARCHIVING
Automatically capture and retain calls, chats, meetings and SMS to help ensure your communications are preserved and archived in one place.
Have continual historical access to your company’s last 30 days of UC calls, video meetings, chats and SMS. Free 30-day archiving retains communication data for 30 days3. For longer retention periods, upgrade to one of our 1-year to 10-year plans.
Get the ideal cloud phone system for your business.
1. 200GB is only available for Unite Enterprise licenses. 50GB available on Pro and 5GB available on Essential.
2. The first 17 seconds of a call will round up to 18 seconds
3. For additional information regarding Archiving tier and limitations.
Find out how else we can assist.
- Increased Productivity & Collaboration: Communicate and work from virtually anywhere, anytime, with our integrated mobile and desktop apps.
- Flexibility and Efficiency: Mix and match plans with our integrated voice and data network, ensuring your business runs smoothly and efficiently.
- Highly Secure Solutions: Protect your data with Triple Guard Security™, secure datacenters, encryption, password management, and 2FA for peace of mind.
- Seamless Communication Suite: Benefit from a full-featured business phone system with video conferencing, chat, file sharing, contact center tools, and more.
Let's Discuss!
Uncertain about where to begin? Don’t worry, we’ve got you covered. Get in touch with us right away to speak with a local expert who can help you identify your needs and how we can support you.